Thursday, April 27, 2006

Customer Service can lick My...

Okay so maybe I've never worked at a job that requires much customer service...or Any really...at all. Yes I've never worked in the service industry, so I may not know every side to every aspect of the whole story. But I've never really cared all that much about knowing all the info before forming my opinions, so why start now?

Fact of the matter is, if you're running a restaurant, even a crappy fast food chain, I would tend to think that there are some logical decisions involing the service of your customers, and some illogical decisions. Logical? Friendly mannersisms, asking the right questions, not peeing on the food. Illogical? Putting a person who can't do math on the till, getting the guy with no arms to clean the bathroom, and getting the REALLY FAT SWEATY GUY WITH SUPER ECZEMA ON HIS FACE TO DRESS THE BURGERS AT A HARVEY'S. I mean, C'MON!

So we're on our way to Oakville last night, and we decide, hmm, hungry, let's stop and get burgers. We stop at a Harvey's, line up, and order food from the lovely apathetic young woman behind the counter. Then we wait and eventually get called up to the "dressing" area to guide an employee into putting crap on our meat. Out walks this rather large man (no this isn't a size thing...read on) and steps up to the counter. At first I hesitated, thinking this might be a joke, nope, he's the guy, tell him what you want.

You have to picture him. Severely obese, shirt popping open at his belly (literally), only One glove on (and not even on the hand he did most of the food touching with), coughing towards the food, Huge beads of sweat on his face surrounded by MASSIVE FLAKEY BITS OF SKIN. There was even skin flakes all around his collar and on his shirt. Seriously. Now, I've had friends with really bad eczema. No big deal. Probably not the people i would ask to stand over my food while violently shaking a mayonnaise dispenser since it was almost empty.

I honestly thought it was a joke, or a hidden camera thing, or they just didn't like us (until I noticed that this was the guy serving Everyone). But no. This was customer service at it's finest. Needless to say, we all ate the food, then felt real crappy afterwards...


p.s. Just came back from Wendy's. They didn't give me any cutlery. Ever tried eating a salad with your hands? It super sucks.

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